New Policy – Effective August 24, 11:00 PM EST
Starting August 24 at 11:00 PM EST, BOOMBA will:
- Cover all shipping costs for returns and exchanges.
- Accept returns or exchanges for all products, whether opened or unopened.
This policy applies to purchases made on or after August 24, 11:00 PM EST.
Orders Placed Before August 24, 11:00 PM EST
For purchases made before this date and time:
- Customers are responsible for return shipping fees.
- Only unopened adhesive products and all non-adhesive products are eligible for return or exchange.
- Our previous return policy (outlined below) remains in effect.
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Previous Return Policy - If your purchase was made before August 24 at 11:00 PM EST, the following applies:
Eligible Items
Items must be:
- Unworn and unused
- Tried on over underwear only
- In original packaging with all tags, liners, and safety seals intact
- Free from damage, scent, or visible wear
- For adhesive products, packaging must be unopened and the safety seal unbroken
Items That Cannot Be Returned
- Adhesive products with opened or broken safety seals, including:
- Inserts
- Sticky bras
- Nipple covers
- Body tape
- Free gifts and promotional items
- Shipping insurance or protection
- Gift cards
- Items marked Final Sale
- Items not purchased on getboomba.com (Contact the original retailer directly for store-bought items)
Nov 13, 2025